FTQ360's Privacy Policy

Effective Date: May 25, 2018

FTQ360 Privacy Policy provides information and guidelines regarding how user information is collected, used and disclosed by FTQ360 with respect to your access and use of FTQ360 solutions whether through our websites at https://www.FTQ360.com, https://www.FTQ360.net and/or through our mobile applications.

By using our website and/or our mobile applications, you consent to the collection, transfer, use, storage and disclosure of your information as described in this privacy policy.

What information is collected?

We collect information from the devices and networks that you use to access our website and/or our mobile applications. Information collected by us may include:

  • Personal details that you enter and submit, for example, your name, your e-mail address, your company name and your telephone number.
  • We automatically collect your username, IP address, your mobile device, operating system, and web application used to access FTQ360. We use a third party to process this information, Clicky, whose use of your personal information is governed by their privacy policy, which may be viewed at https://clicky.com/terms/privacy.
  • Date, time, and GPS of the location may be captured as part of the applications data collection process.
  • FTQ360 information may be stored on your device, including information you enter and information you receive from FTQ360.
  • Security keys provided by FTQ360 Local storage on your device Session information stored in cookies.
  • FTQ360 stores preferences the user may set within the mobile application.
  • We use a third-party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.

What is this information used for?

  • To provide you with our solution.
  • To follow up with you by email or phone.
  • To respond to your emails.
  • To provide customer service.
  • To send periodic emails.
  • For any other purpose for which the information was collected.

How do we protect your information?

Our servers are located in secure facilities. We have enabled HTTPS access to our website. When our mobile applications communicate with our website to request and send information, that information is sent using HTTPS. Access to your data on our website is also password-protected. You are responsible for using a strong and unique password for the Site to help keep your account secure. We are not responsible for any unauthorized activity on your account because of lost, weak, or compromised passwords.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer information to outside parties without your approval. Parties who assist us in programming and operating our websites, conducting our business, or servicing you are bound by written agreements to keep your information confidential. When obligated to comply with the law, or enforce our site policies, we may disclose information as required.

Age Policy

Our website, our applications, products and services are all directed to people who are at least 13 years old. If we discover that we have collected personal information of a child under 13 years, we will take steps to delete such information from our files as soon as possible.

Online Privacy Policy Only

This online privacy policy applies only to information collected online. This information may be collected at our website and/or collected using our mobile applications. This online privacy policy does not apply to information collected offline.

Your Consent

By using our website and/or our applications, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. By continuing to access or use our website and/or mobile applications, you are agreeing to the updated policy.

Third Parties

We are not responsible for the actions of service providers or other third parties, or for any additional information you provide directly to any third party. Our privacy policy does not apply to third party sites and we are not responsible for those sites.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

FTQ360, Inc.
1997 Annapolis Exchange Parkway
Suite 300
Annapolis, MD 21401
Email: [email protected]

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