FIND THE SUPPORT PACKAGE THAT WORKS FOR YOU
24/7 Technical support you can rely on
WITH YOU EVERY STEP OF THE WAY
We built the FTQ360 Software Platform so it is both super easy to use and super easy to set up – with no need for your IT team to even get involved. But if you’d like us to take care of the implementation for you – and maybe customize some elements to match your existing processes – we’d be delighted to help. In fact, we can even help you to set up and manage a whole new quality program and provide a range of flexible training solutions.
SUPPORT PLAN OPTIONS
WHY CHOOSE ENHANCED
A dedicated FTQ360 Customer Success Manager with deep understanding of your unique application is your single point of contact for all of your FTQ360 needs.
We take care administrating FTQ360 so you can concentrate on improving your quality and safety program.
Your inspectors get live telephone assistance for questions and emergency needs. FTQ360 also trains your inspectors (remotely), customized to your business processes.
WHY CHOOSE ENHANCED PLUS
Our industry experts help you get your quality and safety program started, accelerate quickly and achieve tangible results. Our collaborations provide you with expert insights into best practices to design your unique quality and safety program, keep your implementation on track, and nurturing it to improve.
We also provide technical support for integration of FTQ360 into your information technology environment including single sign-on, APIs, and business intelligence integrations. And when customizations are required, we design effective solutions.
At FTQ360, we take our customer relationships very seriously. The heartfelt mission that drove us to create the most advanced Construction Quality Management software available, is the same passion that drives our commitment to customer success every day.
Our world-class support staff will work collaboratively with you to understand your unique goals and objectives and will make sure that you – and your whole team – are up-and-running and reaping the benefits of our software in no time.
Our expert team here at FTQ360 are also on hand to help you to plan, implement and manage your quality management program. As pioneers of construction quality management best practices, we can help you to deliver – whatever your goals and objectives.
If you’re serious about improving your quality program, we can help you there too – wherever you are on your journey towards quality excellence. Based on our industry-leading Maturity Model, we can tell you just how well your program is doing and exactly what you need to do to improve it.